Orders & Postage:Rather than carrying stock items Mister Charles instead hand crafts each individual piece on reciept of the initial order therefore please allow 28 days for completion and delivery.
Prices include postage and packaging/delivery and all orders are handled through Paypal unless otherwise agreed. Collection in person may only be made from stalls and live shops through prior arrangment. Mister Charles welcomes bespoke orders. In order to discuss your ideas please feel free to use the contact form on here, come along to the bi-monthly live shop at BBB to meet Mister Charles in person or altenatively look up Mister Charles on Facebook. |
Returns:In order to ensure the highest possible standards Mister Charles carefully hand picks the most suitable materials for each individual project.
In the the unlikely event that you are not 100% satisfied with your Mister Charles piece then PLEASE use the contact form here to get intouch. Mister Charles will promise to either correct your piece to meet your standards or if you prefer offer an exchange of item or full refund. Should your item become damaged or worn through use Mister Charles can offer a repair/alteraton service for a small fee and this may be possible for non Mister Charles pieces also. Contact Mister Charles for further details. |